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User names are generated according to the following structure:

In case of more than one Jane Doe, the first one is called jane.doe@xxxxx, and the next one is called jane.doe1@xxxxx, and so on.
If you are using a name with special characters, the first user name generated is user@xxxxx, and the next one user1@xxxxx, and so on.

Add an external role account

Steps

  1. Click External in the top navigation bar. 
  2. Select Role accounts in the drop-down.
  3. Click New.
  4. Fill in the first name, last name and email of the intended user.
  5. Select the role of the intended user from the drop-down menu.
  6. Select if the role account being created will be managed by the organisation or by the user.

    Do not set role accounts to ‘Managed by organisation‘ unless you are managing them via a Lequinox enabled application and you are fully aware how they fit with the use-case for your organisation

  7. Click Create

If the account is user-managed, an activation email is sent to the user. 

An external user cannot sign up to the Lequinox console, even if the invitation email says so.

Edit an external role account

Steps

  1. Click External in the top navigation bar.
  2. Click Role accounts in the drop-down.
  3. Click the role account you want to edit, the Edit role account page opens.
  4. Make the intended changes.
  5. Click Update.

Administrators can change the

  • name
  • email address
  • status (enabled/disabled).

Reinvite

Steps

  1. Click External in the top navigation bar.
  2. Click Role accounts in the drop-down
  3. Click the role account to which the user has lost access to, the Edit role account page opens.
  4. Click Reinvite to send a new invitation email.
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