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User names are generated according to the following structure:

In case of more than one Jane Doe, the first one is called jane.doe@xxxxx, and the next one is called jane.doe1@xxxxx, and so on.
If you are using a name with special characters, the first user name generated is user@xxxxx, and the next one user1@xxxxx, and so on.

Add an external role account

Steps

  1. Click External in the top navigation bar. 
  2. Select Role accounts in the drop-down.
  3. Click New.
  4. Fill in the first name, last name and email of the intended user.
  5. Select the role of the intended user from the drop-down menu.

  6. Click Create

Edit an external role account

Steps

  1. Click External in the top navigation bar.
  2. Click Role accounts in the drop-down.
  3. Click the role account you want to edit, the Edit role account page opens.
  4. Make the intended changes.
  5. Click Update.

Administrators can change the

  • name
  • email address
  • status (enabled/disabled).
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