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User guide

Steps

  1. Click Help in the top navigation bar.

  2. Click User guide in the drop-down, you are redirected to the User guide for your platform version.

About

This page contains your platform license number (if entered), platform version and a link to third party licenses.

Steps

  1. Click Help in the top navigation bar.

  2. Click About in the drop-down, you are redirected to the About page.

Troubleshooting (Lequinox professional ID only)

If you experience problems that appear to be related to Lequinox professional ID:

  1. Refer to the Troubleshooting section here on Customer portal.
  2. Locate an issue that covers the problem you are experiencing.