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1. Click Help in the top navigation bar.
2. Click User guide in the drop-down, you are redirected to the User guide for your platform version.

About

This page contains your platform license number (of entered), platform version and a link to third party licenses.

Steps

1. Click Help in the top navigation bar.
2. Click About in the drop-down, you are redirected to the About page.

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Troubleshooting (Lequinox professional ID only)

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1. Refer to the Troubleshooting section here on Customer portal.
2. Locate an issue that resembles covers the issue problem you are experiencing.