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  1. Click External in the top navigation bar.
  2. Click Role accounts in the drop-down.
  3. Click the role account you want to edit, the Edit role account page opens.
  4. Make the intended changes.
  5. Click Update.
Info
Administrators are able to

Administrators can change the

  • name
and
  • email address
of a role account.

Disable or enable an existing external role account

Steps

  1. Click External in the top navigation bar.
  2. Click Role accounts in the drop-down
  3. Click the the role account you want to disable or enable, the Edit role account page opens.
  4. Select Enabled or Disabled.
  5. Click Update.
Info
Role accounts that are still in the INVITED state cannot be enabled or disabled
  • status (enabled/disabled).

Reinvite

Steps

  1. Click External in the top navigation bar.
  2. Click Role accounts in the drop-down
  3. Click the role account to which the user has lost access to, the Edit role account page opens.
  4. Click Reinvite to send a new invitation email.