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Info

User names are generated according to the following structure:

In case of more than one Jane Doe, the first one is called jane.doe@xxxxx, and the next one is called jane.doe1@xxxxx, and so on.
If you are using a name with special characters, the first user name generated is user@xxxxx, and the next one user1@xxxxx, and so on.

Add an external role account

...

  1. Click External in the top navigation bar.
  2. Click Role accounts in the drop-down
  3. Click the the role account you want to disable or enable, the Edit role account page opens.
  4. Select Enabled or Disabled.
  5. Click Update.
Info
  • Role accounts that are still in the INVITED state cannot be enabled or disabled.

Reinvite

Steps

  1. Click External in the top navigation bar.
  2. Click Role accounts in the drop-down
  3. Click the role account to which the user has lost access to, the Edit role account page opens.
  4. Click Reinvite to send a new invitation email.