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If you are developing a Lequinox® enabled application towards our REST API and run into problems, please check these potential sources of error before you get in touch with support.

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  • added a user group, server account and application in the Lequinox console.
  • connected the correct user group and server account to your application in the Lequinox console.

Verify that you have 

  • included the base path in every request to the CDI REST API. (You can find the correct base path here.)
  • added the application integration API key to every request to the CDI REST API.

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  • Save the transaction to a file and open it in an texteditor.
  • Find the ID of the creator and the recipients.
    (Look for the following sections in the XML file:
     <creator>
<dtsId>lq01.GVRwLLr8.0lkxS4Yw</dtsId>
[...]
<recipients>
<recipient>
<dtsId>lq01.V8im8sNU.us11ReqW</dtsId>

These IDs should match the creator and recipients specified.)

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